Tuesday, May 30, 2017

17 Email Etiquette Rules to Know and Practice

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Since the early days of AOL (“You’ve got mail!”), I’ve spent countless hours in the email trenches working in jobs that ran...
Monday, May 29, 2017

Sorry for the Late Reply: How to Apologize for a Delayed Response

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You don’t always respond to emails right away. In fact, sometimes you put them off until the next day, the next week, or—do...
Friday, May 26, 2017

When Is the Best Time to Send an Important Email?

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Your email may never be opened. Sure, you wrote brilliant copy. You also took the time to craft a compelling subject line. ...
Thursday, May 25, 2017

The Singular They

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What Is the Singular They? They is a third-person pronoun, usually referring to a group of something. It is possible, ho...
Tuesday, May 23, 2017

We Studied 750 Top LinkedIn Profiles. Here’s How to Write Yours Better.

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Your LinkedIn profile is likely among the top—and thus most clicked—results if someone happens to Google you. And a well-cu...
Friday, May 19, 2017

3 Perfect Examples of How to Write an Apology Letter

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You screwed up. Now it’s time to own it. Knowing how to apologize is a crucial life and career skill. But when you write an...
Thursday, May 18, 2017

Here’s When to Say ‘Happy Holidays’ Instead of ‘Merry Christmas’

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It’s that time of year… when you dread every interaction because you don’t know whether to say “Merry Christmas,” “Happy Ho...